1. Privacy Policy:

This website is owned and managed by (ACTA INTERNATIONAL SERVICES PRIVATE LIMITED). By accessing and using the www.actaintl.com website, (the "Web Site"), you are agreeing to be legally bound by these Terms & Conditions. The terms "you" and "User" refer to anyone who accesses the Web Site.

• Information Collection: We collect information necessary for providing our services, including but not limited to, business details, financial data, and contact details.
• Information Use: Your information is used exclusively for service provision and is not shared with third parties except where necessary, such as with Stripe for payment processing.
• Security: We prioritize the security of your data and employ best practices to ensure its safety. However, no system is foolproof, and we cannot guarantee absolute security.
• Third-Party Links: Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

Cookie Policy:

What are cookies?
Cookies are small data files saved on your computer or device. They help us understand your preferences based on your previous or current site activity, enabling us to provide you with improved services.
Why do we use cookies?
ACTA International utilizes cookies for several reasons:

• Understanding and Saving User Preferences: This ensures a personalized browsing experience when you visit our site.
• Site Optimization: We collect information related to browser type, time spent on our site, pages you've visited, and other relevant traffic data. This helps us understand our audience better and improve site functionality.
• Security: Cookies aid in keeping the site safe and can prevent potential threats.
• Advertising and Analytics: We may employ cookies in our online advertising campaigns to see how users interact with our ads. This aids in refining our marketing strategies.
• Site Analytics: We analyze data from cookies to enhance our website's performance and to address any issues, ensuring our users get the best experience.

How to manage cookies?
If you'd prefer not to enable cookies, most browsers offer ways to control and manage them. You can either set your browser to notify you when you receive a cookie, giving you the choice to decide whether to accept it, or you can set your browser to automatically decline cookies. However, disabling cookies might cause some features on our site to function improperly, affecting your user experience.

How We Use The Information We Collect From You:

At ACTA International, the information we collect from our users is pivotal to offering a refined and personalized experience. This data, ranging from browser preferences to user interactions on our site, aids in optimizing our website's functionality and ensuring it aligns well with our audience's expectations. One of our primary uses of this information is for security enhancement, ensuring our platform remains resilient against potential threats. Additionally, this information plays a crucial role in our advertising and marketing endeavors. By analyzing how users interact with our online campaigns, we can continually refine our strategies to better resonate with our target audience. Moreover, by studying site analytics drawn from this data, we're equipped to make informed decisions on website improvements, guaranteeing an uninterrupted and enriching user experience. It's our commitment to use this information responsibly and predominantly for the betterment of our platform and the satisfaction of our users.

SHARING YOUR PERSONAL INFORMATION:

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf. We may share your information with these third parties for those limited purposes provided that you have given us your permission. We may use service companies to perform services on our behalf for you, but all information we share with such companies shall be only for the limited purpose of providing you the services and cannot be used for their personal business.

CHANGES TO THIS PRIVACY POLICY:

Please note that www.actaintl.com has the discretion to update this privacy policy at any time. We advise Users to frequently check this page for any changes to this section. For significant changes, the users will be notified. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

2. Terms of Use and Terms of Service:

Terms of Use

Website Terms of Use:

Before engaging with the www.actaintl.com website ("Platform"), kindly familiarize yourself with these Website Terms of Use ("Conditions", "Usage Terms"). ACTA International ("we", "our", or "the company") offers this platform, and by accessing or using it, you signify your consent to these Conditions. These Usage Terms encompass all individuals, be they casual browsers or registered users. Should you find any section of these terms unsuitable, we advise refraining from using our platform.

External Links:
ACTA International's platform might incorporate links leading to external websites or services, which aren't under our direct administration. We neither influence nor hold any authority over the content, privacy strategies, or operations of these third-party platforms. Therefore, any engagement with such external sites is at your own discretion and risk. ACTA International disclaims any accountability for losses or damages arising from the use of such sites. We recommend perusing the terms and privacy policies of any third-party platforms you opt to engage with.
Account Suspension: ACTA International retains the right to suspend or discontinue your access to our platform at any juncture, without any prior intimation, particularly in cases of any violation of these Conditions. Certain sections of these Usage Terms are designed to remain effective even after account termination or suspension, encompassing but not restricted to, proprietary rights, disclaimers, and liability limitations.
Jurisdictional Laws: The construction and interpretation of these Usage Terms fall under the legal framework of India, without any influence from its conflicts of law principles. Any negligence on our part in enforcing any section of these Conditions doesn't equate to a waiver of said rights. Should any component of these Usage Terms be deemed unenforceable or invalid, the remaining sections continue to be effective. These Conditions encapsulate the comprehensive agreement regarding our platform and supplant any preceding agreements.
Amendments: ACTA International holds the authority to revise or alter these Usage Terms when deemed necessary. Significant modifications will be communicated with a minimum of 30 days' notice. The final decision regarding what qualifies as a significant alteration lies solely with us. Your continued interaction with our platform post these modifications signifies your acceptance. If the revised terms are not agreeable, we kindly request you to cease using our platform.
Reach Out For any clarifications or inquiries regarding these Usage Terms, please connect with us at info@actaintl.com.

Terms of Service

• Services: We provide accounting, audit, and tax preparation services along with offshore staffing solutions to CPA and Accounting firms located in the USA.
• Payments: All payments for our services will be processed through Stripe, a third-party payment gateway. You agree to abide by their terms and conditions in addition to ours.
• Responsibilities: While we strive to provide accurate and high-quality services, the responsibility for the correctness of accounts, audits, and tax preparations remains with the client.
• Limitations: Our services are limited to the scope agreed upon. Any additional services or changes will be subject to additional charges.
• Dispute Resolution: Any disputes arising out of the services provided will be addressed through mediation, and if not resolved, through the legal system in India.

3.Cancellation & Refund Policy:

Cancellation Policy:

• Initiating Cancellation: Clients wishing to cancel a service should contact our customer support team to initiate the process.
• Prior Notice: For ongoing services, a notice period of 90 days is required for cancellation.
• Billing: Clients will be billed for all work completed up to the point of cancellation. In the case of projects billed in advance or in stages, the next billing cycle will be stopped, but previous bills remain valid.
• Service Termination: Once the cancellation is confirmed, all ongoing services related to the client will be terminated.

Refund Policy:

• Criteria for Refund: Refunds will be provided at our discretion and will typically be based on the quality and completion of the work. If work has been completed as per the agreement, the chances of a refund are minimal.
• Partial Refunds: In cases where a portion of the service has been rendered, and the client is dissatisfied, a partial refund may be considered.
• Processing: All refunds are processed through Stripe and are subject to Stripe's terms and conditions. It may take up to 15 business days for the refund to reflect in your account.
• Non-refundable Charges: Certain administrative or service charges may be non-refundable. Clients will be informed of these charges in advance.

Requesting Refunds:

• Procedure: To request a refund, contact our customer service team with a detailed reason for the refund request. Supporting documents or evidence may be required.
• Evaluation: Each refund request will be evaluated on a case-by-case basis. We reserve the right to decline a refund request if it does not meet our criteria.
• Communication: Once a decision has been made regarding the refund, the client will be informed of the outcome and the next steps.

Changes to the Policy We reserve the right to modify this Cancellation & Refund Policy at any time. Changes will be communicated through our official website or via email. Clients are encouraged to review this policy periodically.